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Frequently Asked Questions

Complaints

Members of the public wishing to make a complaint about the distribution of proceeds should make their first approach in writing. Verbal complaints will not be accepted if they are not followed up in writing. The complainant needs to state in writing all relevant and necessary information for the complaint.

Complaints should be addressed to The Chairman, at the contact address above.

The Society will respond to the complaint within 20 working days. If complainants are unsatisfied with the result of our investigations they may contact the Department of Internal Affairs.

Any complaints about the conduct of gambling at a venue or the conduct of Society (the holder of the Class 4 Operators Licence) may be addressed to the Chairman at the contact detail above.

G.S.T

Grants by Constellation Communities Trust Ltd are donations as an unconditional gift. No portion is claimed by The Trust as a deduction for GST. If a grant applicant is GST registered, only the GST exclusive amount can be funded.

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